Shipping policy
Every order ships from our facility in Houston, Texas. Orders over $500 ship free through FedEx or UPS. Orders under $500 ship at a flat rate of $18 to $35, calculated at checkout by weight and destination.
Order Processing Time
Most orders ship the same day or the next business day. Color-matched and custom-mixed orders take longer, since each one is made to your specification before it leaves the shop. During sales, shipping can run a few days behind while we clear the higher volume. If your order is time-sensitive, message us before you buy, and we will tell you where it stands.
How Much Does Shipping Cost?
It depends on the size and weight of your order and where it is going. Orders over $500 ship free within the US. Anything under $500 runs $18 to $35. The exact amount shows at checkout before you pay.]
Do You Ship Internationally?
Yes. We ship worldwide, with rates calculated at checkout by destination and weight. Customs duties, taxes, and import fees are set by your country and are your responsibility. Some flammable products may be restricted by the carrier or your destination, and if anything in your order cannot be shipped to you, we will reach out before processing it. Orders shipped into the European Union carry a 14-day cooling-off period, covered in our Refund Policy.
How Do I Track My Order?
Once your order ships, you will receive an email with your tracking number, and you can follow your package from there. If tracking has not arrived within a few business days or has not updated, reach out, and we will check on it.
What If I Entered My Address Wrong?
Double-check your address at checkout. We are not responsible for orders sent to an address entered incorrectly. If you catch a mistake, email us right away, and we will fix it as long as the order has not shipped.
What If My Order Arrives Damaged or Never Arrives?
Inspect your order as soon as it arrives. If anything is damaged in transit, or your package is lost or shows delivered but never reached you, contact us right away at revoltautopaint@gmail.com so we can open a carrier claim and make it right. Hold on to the original packaging until the claim is resolved, since the carrier may need to inspect it.
More Questions About the Shipping Policy?
For any questions or assistance, please contact us at revoltautopaint@gmail.com. We typically respond to all inquiries within 24 hours.